About Patio & Pizza Outdoor Furnishings

  • Do You Have Any Discounts?

    To be fair to all our customers, we try to price our products as low as possible up-front while still providing the best shipping options and quality customer service. Others may lower their prices but they are often doing so by providing less than adequate service in other areas.  We hope our cu...

  • Do You Have A Showroom?

    We are based in Jacksonville, FL. However, we don’t have a showroom. Since we get our products and pizza ovens from many places (including coming in from Portugal & Italy), it saves you, the customer, money by not bringing all products to Jacksonville just to ship them back out again. Our pro...

  • Do You Install?

    Here at Patio and Pizza, we try to help every way we can. Unfortunately, we do not offer any form of installation on any of our products. Since we deliver all over the US and parts of Canada, it's nearly impossible for us to offer installation to all of our customers. (Although we would love to m...

  • What Is Your Cancellation Policy?

    Once you place your order, you can cancel within 3 days if your order has not shipped and your credit card has not been charged.  Once your credit card has been charged, if you cancel your order, you will get a refund minus the CC fees (2.9% + .30).  Unfortunately, the CC companies do not refund ...

  • What Is Your Return & Refund Policy?

    Return Policy We allow you to return all new, unused, and resalable items in their original packaging within 30 days of delivery for a refund MINUS the original and return shipping costs incurred by Patio & Pizza. If your return is because of our error, you are not responsible for the shippi...

  • What Is Your Warranty Policy

    All of our products come with their manufacturer warranties.  To view our returns and refunds policy, click this link:  https://www.patioandpizza.com/pages/refunds-returns

  • Where Are You Located?

    We are based in Jacksonville, FL. However, we don’t have a showroom. Since we get our products and pizza ovens from many places (including coming in from Portugal & Italy), it saves you, the customer, money by not bringing all products to Jacksonville just to ship them back out again. Our pro...